Frequently Asked Questions
Everything you need to know about shopping with Bear House India
How long does it take for my order to be delivered?
Standard delivery across India usually takes 3 to 5 business days. Once your order is shipped, you will receive a tracking link via email and SMS.
What is your return and exchange policy?
We offer a 7-day hassle-free return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or replacement.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India. You can also choose to pay via UPI, Credit/Debit cards, or Net Banking for a faster checkout experience.
How do I find the right size for me?
Each product page features a detailed size guide. We recommend measuring a similar garment that fits you well and comparing it with our chart to ensure the perfect fit.
Can I modify or cancel my order after placing it?
Orders can be modified or cancelled within 12 hours of placement, provided they haven't been dispatched. Please contact our support team immediately for any changes.
Are the colors of the products accurate on the website?
We strive to display our products as accurately as possible. However, due to different monitor settings and lighting during photography, slight color variations may occur.